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Questions About Promo Fantasix
What is FantaSix 150GB Promo?
FantaSix promo is a program for customers who have activated their modems since August 18, 2021. Orbit provides bundling data packages of 150GB for 6 months and will be given to customers in the form of 6 data packages worth 25GB every 30 days.
When does FantaSix Promo start?
This program is valid for customers who purchase a modem starting from August 18, 2021 onward
How to activate 25GB data package from FantaSix Promo?
Orbit customers need to activate the 25GB/30 days data package by purchasing any data package. An additional 25GB data package will be provided after the customer has activated the modem and has purchased any of Orbit data packages.
Can the customer activate the second 25GB data package before the first 25GB data package runs out?
No, the data package will only be activated automatically after the validity period of the previous package has expired.
Can customers buy additional data packages before the 25GB package runs out?
Yes, customers can still buy additional data packages before or after getting the 25GB data package.
If my 25GB data package has not been used up after 30 days, will the remaining data package be accumulated to the next 30 days of the 25GB package?
No, the remaining 25GB data package that is not used within 30 days will be forfeited and not accumulated to the next period.
After my 6 x 25GB/30 days data plan runs out, can I extend the data package bundling?
No, FantaSix Promo is only valid for 6 x 30 days since the modem is activated and cannot be extended.
If I buy an additional data package for the first time when I buy Orbit, will I still get a data bundling package 25GB?
Yes, customers still get the 25GB data package if they buy another data package. 25GB data package from FantaSix Promo will be the main priority for consumption, and then other data packages.
Are there any changes regarding the validity period of the Orbit SIM card?
No, the active period of the Orbit SIM card remains valid for 1 year from activation or from the date of the last Orbit package purchase.
What happens if I activate the modem on August 18, 2021 and not buying any data package for 30 days?
The quota bonus in the first month will not be received, it is recommended for customers to buy any data package first
What happens if I activate the modem on August 18, 2021, then don't use it for the next 6 months?
Fantasix quota will be forfeited and cannot be extended if you do not purchase any data package within 6 months from activation
If I buy and activate the modem before August 18, 2021, can I enjoy FantaSix Promo?
No, the program is only valid for customers who activate the modem from 18 August 2021 onwards.
If I buy a modem before August 18, 2021 but activate the modem after August 18, can I enjoy FantaSix Promo?
Yes, the program is valid for customers who activate the modem starting from August 18, 2021 onwards.
If I purchase and activate the modem after 18 August 2021, will I be able to enjoy the existing bundling program (50GB for the Orbit Star and Pro modems, or 150GB for the Orbit Max modem)?
No, customers who buy and activate the modem starting from August 18, 2021 onwards will automatically get a data package from the FantaSix Promo, which is 6 x 25GB/30 days.
I have purchased Orbit, why is the 25GB not active after I activated the modem?
Customers are required to buy any data package first before the 25GB bonus in the first month will be activated. Likewise for the 2nd month to the 6th month
What if I buy a modem on August 18, 2021, but it is only activated 1 month later on September 18?
The calculation to get Fantasix quota still refers to the activation date, which is September 18, and the Fantasix bonus only starts 6 months from September 18
Masa aktif bonus Fantasix di bulan kedua sudah habis dan saya sudah membeli paket data tambahan di bulan berikutnya. Kenapa saya tidak mendapatkan kuota bonus 25GB setelahnya?
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