Syarat dan Ketentuan 7 Days Money Back Guarantee
How does the 7 days refund guarantee apply?
7 days refund guarantee applies if:
7 days refund guarantee period starts after the customer receives the Orbit modem.
7 days refund guarantee applies if the customer has activated the modem and uses the service in a location covered by Telkomsel Orbit coverage.
Refunds will begin to be processed after the products are received at the Telkomsel Orbit location and it is declared that there is no damage.
7 days refund guarantee only applies to modem purchases via the myorbit website
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How much fund will be received?
What item that must be returned?
Where can I find the refund form?
Where should I send Orbit?
Are shipping costs covered?
What is forbidden to do?
What attachments do I need to provide?
Is it mandatory to do activation ?
How is the 7 day refund guarantee processed?
How long does it take to get a refund?
Where will the 7 days refund guarantee fund be returned?
7 day refund guarantee will be returned for bulk purchases
Need more info?
188 (Telkomsel Customer)
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